Free delivery and collection on all orders.
Shipping Policy
Delivery is available throughout South Africa and will be made between 2 – 5 working days from Monday to Friday (excluding public holidays), subject to payment and order confirmation before 11h00. Depending on origin and destination, a further delay of up to 24 hours may be experienced on shipments to outlying areas.
Delivery service will commence upon payment confirmation being received, unless supporting documents are requested.
Deliveries will generally be made within the timeframe of the selected delivery type after collection from the point of dispatch and between major centers from Monday to Friday.
We deliver from Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries will be made on the weekend or any public holiday.
We will notify you of a failed delivery, i.e. when no one can be reached at the specified delivery address to receive and sign for the goods at the scheduled time. We will reschedule the delivery as soon as possible.
In the regrettable event that you receive a damaged, faulty or incorrect product, please notify us within 24 hours of receipt of delivery at info@highlygadgets.com. We will consider the most practical resolution to have the product inspected to your satisfaction.
Failure to inspect goods upon receipt can result in our not exchanging your product. Always ensure that you check the goods before acceptance and signing the waybill, should you not be 100% happy with the delivery. Do not accept goods if you are not be 100% happy about the condition of the delivery.
If you see any inconsistencies, please ensure the delivery document is endorsed accordingly and reject your delivery.
Should the incorrect items or quantity of items be delivered to you, you need to notify us immediately so that we can rectify the situation. You can notify us at info@highlygadgets.com, and we will get our team to collect the incorrect items and replace them as soon as possible.
Unfortunately, you will not be able to change or amend a delivery address once your order has been confirmed. Please double-check that the details supplied are correct when placing your order.